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E-Billing

EBILLING is a comprehensive and affordable enterprise and SMME document delivery solution that allows you to send invoices, statements and other financial documents such as payslips, contracts or policies electronically, while providing an easy electronic payment solution for your customers.

EBILLING is used by Blue Chip South African companies in many industries from financial institutions, retail, insurance, marketing, manufacturing and government agencies.

Electronic Document Delivery is a must for any SMME or enterprise. Getting vital financial documents to your customers quickly is critical to your business. Yet often the time taken to process data for print or to send these documents takes far too long.

Your finance department is swamped by customers who want their invoices resent to them, or who want to query a line item, yet you can’t access the customer records in real time. There is no audit trail to show the customer had received the invoice. And there is no quick retrieval system for associated physical documents such as purchase orders and delivery notes.

Finding or building a reliable and compliant delivery method with proven audit trails which can integrate your current paper-based processes (such as purchase orders and delivery notes) has proven to be difficult.
You’ve considered sending invoices and statements electronically. You have even thought about allowing an easier payment method of these invoices for your customers.

With EBILLING , which has a sophisticated archiving and distribution system at its core, you are able to deliver financial documents to customers safely, quickly and affordably – with the added benefit of 1-to-1 eMarketing directly to your customers.

Features

EBILLING is a comprehensive and affordable enterprise and SMME document delivery solution that allows you to send invoices, statements and other financial documents such as payslips, contracts or policies electronically, while providing an easy electronic payment solution for your customers.
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Archive

Hosted cloud solution with a secure storage database, intelligent archiving, document linking and redundancy/backups

Deliver

Accurate robust platform that can process up to 20,000 documents a minute (high volume electronic delivery)

Scan

Integrates paper-based supporting documents and eliminates the need to keep paper

Client Portal

Customers access financial documents via a web browser on any device

Targeted Marketing

Allow customers to pay via an electronic payment facility

Pay

Integrates paper-based supporting documents and eliminates the need to keep paper

Audit Trails & Reports

EBILLING provides a wide range of audit reports detailing processes from the receipt of data to delivery of the composed document to the intended recipient. These reports provide a transparent window as to how data has been handled, distributed and delivered.

SPLITTER REPORTS

The splitter report lists the encrypted PDF accounts by account/invoice number created from the data received. This provides peace of mind as to how many accounts were sent to EBILLING vs the number of accounts ready for archiving and distribution.

MAILED REPORTS

This report details the accounts that were sent by EBILLING where recipient information, such as an email address and/or fax number was found. Accounts with no corresponding recipient details are listed as unhandled.

DELIVERY REPORTS

Detailing the successful receipt of each account, Delivery Reports provide a clear analysis of the success of each run.

UNDELIVERED MAIL REPORTS

Perhaps one of the most important and most frequently used reports, the undelivered mail report is generated approximately 72 hours after each mail run. The report details the accounts that were unsuccessfully delivered and lists the reasons for the non-delivery. This provides administrators with the information needed to follow up intended recipients to correct recipient details – ensuring that each consecutive email run is more successful than the one before.

ACTIVITY REPORTS

EBILLING offers an enhanced range of reporting options dealing both administrator access to the online archive and actions and activities of administrators within the archive. These reports help you paint an accurate picture of your administrator user trends and effective responses to customer queries.

eMARKETING REPORTS

EBILLING provides powerful tracking and recording analysis of receipt click-through’s on logo’s and hyperlinks included within the body of the email, allowing you to gauge the effectiveness of email marketing campaigns run within the email body.
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